Shipping
We ship your Botanical Tower® DIY kit via the United States Postal Service, priority mail, and it usually ships out 1-2 days after your order has been placed.
Shipping tube dimensions are 3"diameter X 26", with a weight of roughly 7 lb.
Each Botanical Tower® DIY kit is packaged to order, so in the event of a delay due to time constraints or materials availability, we will promptly notify you.
In the event you may want to expedite your delivery, or choose a different carrier, you can simply contact us by email or by phone to discuss your shipping options.
Botanical Tower® DIY kits are guaranteed to meet or exceed your expectations, and if you are not completely satisfied with your purchase, you will receive a 100% refund of your purchase price.
In the event that you need to return your Botanical Tower® DIY kit, shipping fees for any inbound product shall be negotiated at the time of contact.
In the event that you do happen to receive a Botanical Tower® DIY kit that was damaged in transit, your can simply contact us, and we will do everything within our power to get a replacement part sent out to you ASAP.
PRIVACY & SAFETY
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. When you place an order with us, the only information that we receive is your product selection, your name, your address, and your contact information, all provided to us through Paypal. If you prefer to pay by check or money order, no worries, just call or email us with your product selection and shipping information. You can click to read Paypal's privacy policy.
WHOLESALE INQUIRIES
The Botanical Tower Company operates as the sole manufacturer and retailer of our product line.
We welcome all manufacturing partnership inquiries that are in keeping with our business ethics and goals.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments